General Policies

Complaints Procedure

Policy statement The DLA is wholly committed to providing members with a high-quality service, and will, at all times, endeavour to meet your needs.  Therefore, if there is a problem, we need you to tell us.  We hope that we can address any issue that arises before it evolves into a reason for complaint. We value
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Cookie Policy

Cookies are tiny text files stored on your computer when you visit certain web pages, which we use to keep track of what you do on our sites and to remember you when you return to our site. By using our website and agreeing to this policy, you consent to our use of cookies in
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Equal Opportunities

The Dental Laboratories Association (DLA) is committed to equality in the provision of its services to its members and stakeholders. This ensures that all members, those applying for membership, and other service users will receive the highest possible standards of service from the DLA, irrespective of race, ethnicity, gender, sexual orientation, marital status, civil partnership
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Privacy Policy

The Dental Laboratories Association (We) are committed to protecting and respecting your privacy. 1. Introduction This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and importantly, how we’ll keep it safe. We want you to be
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Website Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The British Dental Industry Association’s relationship with you in relation to this website. The term “The Dental Laboratories
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